Recent Customer Testimonials

Thanks to Chris and the boys for quoting and installing our solar hot water system and removing old unit in the same day, from the moment Chris arrived for the quote we were more than impressed by his professional approach covering alternative systems and giving us what we needed…we highly recommend KP Hotflow.

Paul, Sarah & family


Thank you for installing our new Heat Pump. You have a great team of Tradies!

Adam Gibb was very helpful when quoting and explained all our options. Overall
your team was neat, clean and tidy and displayed excellent customer service and
great workmanship.

We would use your Company again.

Peter & Fay

Good afternoon,

I just wanted to send through a message of THANKS to your company and especially the two young men (Adam and Liam) who attended my home yesterday (Tuesday 27.10.15) to check my Rheem hot water system as it had stopped working.

They were very punctual (your office said 7.45am and they arrived bang-on 7.45am), they were polite, they showed energy and when they had realised that they could not fix the problem (it was a leaking tank), they referred the matter to Rheem without delay and a Rheem tech visited our home that same afternoon.  (Your guys were kind enough to manually light the hot water system so after four days we finally had some hot water – happy days!).  The Rheem tech confirmed that it was a warranty issue and the Rheem gas fitter attended first thing this morning to replace my hot water system

Thank you, once again, for your professional customer service.

Kind regards,

Sharon N

Hi Kalamunda Plumbing. This week Chris from your plumbing group attended to our issues with our Hot Water System (burst pipe) and I wanted to tell you what a fine employee you have in him.He was efficient, courteous, explained the issue very well and even placed the paving that had to be removed in a manner that was easy to ‘re-pave’.

It is not often that tradesmen are careful and respectful in the way they handle a job, however Chris showed that it can be done!

Thank you again,

Zofia & Jamann C

We very much appreciated the prompt attention to our problem, and the service we received through the whole process. We received 4 quotes for the replacement of the solar hot water system, and yours’ was not the cheapest. Your customer service (and the Rinnai product) won the business for you.We were very impressed with the fact that a service company actually arrived on time both at quote time and installation time. First class service.We will have no hesitation in utilising your company for any plumbing services we may require in the future.

Keep up the good work


Barry K
Maida Vale

Dear Max,Many thanks for the supply and installation of a Rheem hot water system, and for a job well done by Clayton and Rochelle.
And my thanks to you for your prompt response and application to my cry for help.Yours sincerely,

Alice W.

Having dealt with you before, I found your Call Centre staff to be very polite and helpful, as were your plumbers of my new solar water heater. They were also respectable and spot on time. There work and tidiness and clean up were excellent.From start to finish – very good.

Roy B.

Same day initial response – next day job done (new HWS) – extra request within another day for taps to be serviced (that being Saturday!).THANK YOU ALL.

Dale M.

Very efficient and pleasant young men. I enjoyed having Clinton and Scott here to install my new hot water heater.
I would rate the overall service I received from them today as 10 out of 10.

Barbara J.
Gooseberry Hill

Hi Max,Thank you for being so helpful and well-mannered in assisting me to reignite my gas hot water system well after 6pm on a very stressful occasion. Much appreciated and Merry Christmas. Cheers,

Breen C

Leave a Reply